To questions for you, largely rhetorical since you’re megalithic corporate entities swaddled in corporate procedure and disregard for individual customers:
- Why is it that when I am not a subscriber, 12 issues of your magazine cost $10, but when I am a renewing “preferred customer,” 12 issues of your magazine cost $36?
- Doesn’t it occur to you that this might explain why I don’t freaking renew?
