Perspective in the Geek World

Dale Franks at Q and O sees that Sun is just giving Solaris away these days, and he rightfully sneers:

Solaris isn’t some mystically wonderful operating system chock full of Sun’s proprietary goodness. It’s just freakin’ UNIX for cripe’s sake. They’ve been giving away a free UNIX-based operating system for years, anyway. It’s called Linux, and despite all its hype, it’s still where it was five years ago: restricted to the hard-core, geek community. Ask 10 average computer users what Linux is, and 9 of ’em will tell you it’s the blanket-toting Great Pumpkin kid from Peanuts. In fact, if Sun is giving away Solaris, I suspect it’s far more likely that they’re doing so because Linux is eating into their user base, and there’s a whole UNIX-based open source community that’s starting to eat their lunch.

Microsoft, on the other hand, owns the desktop. Look, the desktop OS is about as perfect an example of a natural monopoly that you can find. If you have a business–and this is more true the larger the business is–you can’t have twelve different operating systems running concurrently. If you do, your corporate IT division has to puff up like a tick just to support all the different configuration, software, and hardware tics that will result. So will your training section, because every time a typist/clerk has to move from the UNIX/StarOffice system to Windows/Office 200X system, you’ve gotta put them through a whole new training cycle to learn all the new stuff.

I’ve linked to Dale Franks’ posts before because he’s a geek with perspective. Software’s but a tool, and its silly factions of technology partisans make as much sense as contractors continuing to argue Bosch versus Black and Decker. Who, outside of those partisans and some salespeople, cares?

Perhaps I’ve stumbled upon the secret of open-source addiction amongst the geek community–not only do the developers get to write it, but they get to sell it, too, but they’re not very good salespeople.

Or maybe that’s not an insight after all.

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Crunch Time

I’m reminded of a project manager who once used, “We all have to pitch in and give a little extra when crunch time comes….” when I read this story:

Within weeks production had accelerated into a ‘mild’ crunch: eight hours six days a week. Not bad. Months remained until any real crunch would start, and the team was told that this “pre-crunch” was to prevent a big crunch toward the end; at this point any other need for a crunch seemed unlikely, as the project was dead on schedule. I don’t know how many of the developers bought EA’s explanation for the extended hours; we were new and naive so we did. The producers even set a deadline; they gave a specific date for the end of the crunch, which was still months away from the title’s shipping date, so it seemed safe. That date came and went. And went, and went. When the next news came it was not about a reprieve; it was another acceleration: twelve hours six days a week, 9am to 10pm.

Remember to be Machiavellian with your employers because they most certainly treat you that way; once you’ve given them 50 hours for a crunch, they will expect 50 and will ask you for 60.

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The Microsoftization of Google Continues

The St. Louis Post-Dispatch runs this piece of insightful analysis about the new Google desktop searching application:

People who use public or work computers for e-mail, instant messaging and Web searching have a new privacy risk to worry about: a new free tool from Google Inc. that indexes a PC’s contents to locate data quickly.

If it’s installed on computers at libraries and Internet cafes, users unwittingly could allow people who follow them on a PC to see sensitive material in e-mails they’ve exchanged. That could lead to disclosure of passwords, conversations with doctors or lawyers, or viewed Web pages detailing purchases.

Spare me.

First of all, many companies closely monitor the stuff filtering through their computers, even those used by individual employees. Yes, Virginia, your computer at work isn’t your computer, and you better believe that the creepy guy down in IT (to purloin the stereotype) reads everything you type into it, so don’t do anything on it that you wouldn’t want everyone else to see. Personal banking, hot e-mails to your wife and mistress, nothing. Expect that you’ll get a temp or consultant working in IT who wants nothing more than to snag your credit card or passwords before moving on.

And come on, if you use an Internet cafe, library, or college computer lab for anything but the most mundane Internet browsing, you’re already asking for the big hurt. Not only do you have to worry about an IT infrastructure staffed with transients (see above for risks involved with that), but you’re also facing other anonymous users installing spyware. I mean, public computers are public.

Unfortunately, the author of this piece attributes these security risks with the Google desktop when the risks actually represent an inherent danger of the computing environments described whether or not Google’s desktop has been installed.

Perhaps Google is on its way to being the next big technology company for media and the general population to nip in the flanks.

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Always Check the ALT Tags

As a Web software tester, I always check the ALT tags of images and, much to the chagrin of the developers with whom I work, I frequently take issue with non-parallel text, misspellings, or grammatical errors in the text that displays when a user mouses over an image.

Which is why you’ll never see this in a site (or HTML-enabled e-mail) I’ve tested:

A fund-raising e-mail from a Democratic congressional candidate contained a hidden expletive directed at his opponent, a newspaper reported Saturday.

The expletive aimed at Republican Greg Walcher could be seen when recipients dragged their cursor over an image of John Salazar, who sent the e-mail to supporters Thursday seeking donations, The Denver Post reported.

Sheesh. But I expect the team who put together the piece wasn’t concerned with quality.

(Link seen on Instapundit, who needs a link from me like he needs to find a penny on the sidewalk.)

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Google Desktop Deemed Creepy

In a Tech Test Drive column, Mike Langberg finds the new Google desktop useful, but creepy. Why is it creepy?

Desktop Search does three things in particular that could compromise your privacy when someone else uses your computer:

First, the software keeps a copy of all your AOL Instant Messenger conversations. AIM, for many users, is like talking over the water cooler at work — you say things you don’t want preserved for posterity. Until now, AIM conversations with your buddies disappeared from your computer the moment you closed the discussion window. Desktop Search, however, makes a copy of AIM conversations and keeps them forever.

Second, the software keeps its own copy of all your Outlook and Outlook Express e-mail messages — even after you delete them from within Outlook or Outlook Express. A confidential company memo, in other words, will still pop up during Google searches after you’ve emptied the Deleted Items folder in Outlook.

Third, the software keeps a copy of every Web page you visit and lists those pages in search results with the date and time of your visit. This even includes Web pages that are supposed to be secure from prying eyes, such as those run by online banking sites.

It’s creepy because it shows you the sort of personal information that someone else’s servers already store about you and gives you insight into how much information you’re leaving scattered around the world.

The fact that it’s available on your local machine shouldn’t give you additional pause unless you’re susceptible to the old ploy of letting a man with a thick Slavic accent whose car has broken down sit at your computer so he can send an e-mail to his mechanic. Or, of course, if your local machine is fundamentally insecure.

Nevertheless, I have given the edict to those machines that I administer that Google Desktop shall not be installed. Crikey, how about you do some organization of your materials and then use the Microsoft Find feature to fill the gaps, wot?

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Sounds Like a QA Problem

You know who’s to blame for this, don’t you?

NASA’s Genesis space capsule crashed in the Utah desert last month because a critical piece of equipment that was supposed to trigger the release of two parachutes apparently was installed backward, space-agency officials said Thursday.

Damn Quality Assurance! They should catch it when the engineers put the switch is put on backwards!

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Good Software Takes Time

In a piece entitled “Good Software Takes Ten Years. Get Used To It“, Joel Spolsky explains how good, robust software needs time:

To experienced software people, none of this is very surprising. You write the first version of your product, a few people use it, they might like it, but there are too many obvious missing features, performance problems, whatever, so a year later, you’ve got version 2.0. Everybody argues about which features are going to go into 2.0, 3.0, 4.0, because there are so many important things to do. I remember from the Excel days how many things we had that we just had to do. Pivot Tables. 3-D spreadsheets. VBA. Data access. When you finally shipped a new version to the waiting public, people fell all over themselves to buy it. Remember Windows 3.1? And it positively, absolutely needed long file names, it needed memory protection, it needed plug and play, it needed a zillion important things that we can’t imagine living without, but there was no time, so those features had to wait for Windows 95.

I would disagree with the first sentence though; to experienced people working in the software industry, this might come as a surprise, but to many people in the software industry, good software is software that goes out on schedule or satisfies the terms of the contract; quality and usability don’t figure in.

(Link seen on American Digest.)

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Your Data Or Your Life

Maybe I’m just a simpleton working in the very self-important IT world, but when I read Charles Cooper’s latest column, “Access to Tom Ridge or bust“, I found it a little hard to worry that the Department of Homeland Security is spending too little (for the IT industry’s taste) of its limited resources on protecting data:

Industry executives have long complained about the lack of attention given to an issue that rates more important than the occasional photo op.

There’s a pattern here. Both previous cybersecurity czars, Richard Clarke and Howard Schmidt, urged the government to move faster to combat the threat to the nation’s information infrastructure. But whatever progress has come has been at a snail’s pace.

You can understand why the administration is not circling the wagons. Unlike Iraq or the economy, the state of the nation’s Internet infrastructure won’t be on many people’s minds when they enter the voting booths Nov. 2. Out of sight, out of mind–unless, of course, the entire kit and caboodle comes crashing down because of an attack.

Until then, the Bushistas can continue to pursue a policy of benign neglect while pretending to be doing important work. It’s great politics, and isn’t that what this is really all about?

Oh, spare me. If my bank loses my data and takes a couple of days to restore from backups, I’ll be fine. Even if they lose all the money we have in the bank, our Just In Time earning habits ensure we won’t lose a lot of fiscal inventory. Uf the supply chain management of gas facilities prevents me from fueling my truck, I have a bike. I can walk. I can understand the four way stop concept if the stoplights go out, and if some stupid utility company put Internet-ready (that is insecure-already) flow controls that will leave me in the dark, I have pressboard to burn.

But if some jihadist cell streeams over the southern border and snipes, nukes, bombs, or otherwise kills me for the greater glory of its own fevered death fetish, I don’t have to worry about enduring temporary discomfort, ainna?

Self-appointed technomessiahs need to gain a little perspective and learn the difference between life and their livelihoods before lamenting that not enough chow is put in their federal trough. To blame it on the Bush administration’s political concerns is crass.

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Steve Jobs and Michael Dell ARE IN MY HEAD!

Dell Computers and Apple Computers are trying to brainwash me. Here’s how:

In the course of my self-employed Pat-Verbeek-of-Software-Testingdom, I have cause to use an eMac computer and a Dell workstation to test the various and sundry applications that clients pay me innumerable (as I explain to the auditor) dollars to test. My main workstation has a standard keyboard, with the slight rise and the stadium keying layout, where each row rises a little above it. The kind I’ve used since I got my first Packard Bell in 1990. The natural shape one can even remember from Commodore 64s and Apple IIs, and probably even abacuses.

But the eMac has a concave keyboard; that is, it’s curved, with the tops of the keys actually turning toward your fingers like flowers to a star.

But the Dell workstation has a convex keyboard; that is, it’s bowed outward, like its keys are employing centrifugal force to fling my software-destroying fingers into space.

And you might think it’s nothing but some sort of Substance of Style-ing to be neat-o, but friends, I can tell you what they’re doing–they’re doing Pavlovian and Skinner tricks on you, and you’re the dog and chicken. Apple, dog, and Dell, chicken. Pay attention!

You see, if you use one of these freak keyboards as your primary interface with the greater intelligence that is the Internet, Blogosphere, and Return to Zork, you’ll grow accustomed to the unholy shape beneath your fingers. Then, when you’re forced to use a different computer, that is, not a Dell or not a Macintosh, you’ll think it weird, inconvenient, and slightly uncomfortable. All because you’ll have to use a normal keyboard.

So forget Bill Gates; he’s trying to rule the world in an honest, straightforward fashion. Dell and Jobs are conditioning you, man. Rise up! By an old keyboard at a yard sale for a buck and use it. Or you will be a lifelong customer lackey of one of these aforementioned diablolical geniuses.

I beg of you.

(Why, yes, another part of my s.e.P.V.S.T. lifestyle is drinking a lot of coffee, sometimes two or three pots a day. Why do you ask?)

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Renaming the Hamlet Test

Some IT shops within the greater St. Louis area have learned to fear the Hamlet test, wherein a software tester (whose identity shall remain hidden to protect him from the raging hordes of developers seeking revenge) pastes the entire contents of Shakespeare’s Hamlet into a text box to see what happens when he tries to commit it to the database.

Well, those same developers should prepare themselves for the next generation of the Hamlet test: Hamlet in Klingon.

Unicode includes Klingon letters, ainna?

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Another Helpful Error Message

Here’s a friendly error message courtesy of Amazon.com:


Browser Bug?


Attention: There appears to be a bug in the web browser
you are currently using. Here are some ways to get around the problem:

  • To return to the page you were previously on:

    –click the BACK button on your browser’s navigation bar until you
    reach the desired page.

  • To checkout –click on the shopping cart icon at the top
    of the page and proceed through the checkout process using the standard
    server (instead of the secure server). You can phone or fax the credit
    card information to us.

Your Web browser is Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10.


Error handling by blaming the user and the user’s Web browser. Swell, Amazon. Undoubtedly, your developers have convinced your project managers that this is acceptable, when it’s clearly not.

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That’s a Friendly Error Message

A little helpful note from Blogger:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, blogger@trakken.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

You know what I did? I used your schnucking product, that’s what I did.

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No Irony To See Here, Move Along

From Mandrake Linux’s download page:

Since Mandrakelinux is an Open Source product, it needs your financial contribution. Developing a Linux distribution is very costly, so it’s up to the community of users to ensure its health. Do you want to help Mandrakelinux become even more robust and powerful? Would you like to see Mandrakelinux become the next standard operating system?

Before downloading our products, we ask for your support by joining the Mandrakelinux Users Club. The Club was created to fund the development of the Mandrakelinux distribution and to pay the salaries of employees who are dedicated to “external” Free Software projects such as the Linux kernel, KDE, GNOME, Prelude, and others. The Mandrakelinux Club also provides attractive benefits to its members such as specialized Internet services and download of many extra-applications.

Free Software can only remain healthy with your financial support, so please join the Mandrakelinux Users Club today.

I understand that’s why some communities–called “companies”–charge money for things.

It’s organic socialism, and I don’t mind it a bit; however, applying the same concepts to government leads to all kinds of irritation on the part of us heartless fiscal conservatives.

In case you’re wondering, I didn’t download from the Mandrake page; I’d rather pay for the convenience of having a set of CDs and some rudimentary documentation without having to read through a bunch of developer-created documentation scattered among Web pages.

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The Anti-Lileks Speaks

As a rule, I don’t read Bill McClellan of the St. Louis Post-Dispatch because I find him droll, uninformed, and pointless. But I couldn’t resist today’s offering because it deals with my industry: Computer field leaves veterans out in the cold:

Twenty-five or so years ago, a lot of really smart, forward-thinking people studied computer science. These were people who recognized that computers were going to change the way the world does business. But revolutions have a way of turning on their own, and this one has been no exception. Many of those smart, forward-thinking people are now out of work, increasingly desperate, their careers in shambles.

Cue the violins.

One is a woman with a master’s degree in information management. She has been out of work for almost three years. She gave up job hunting last summer because it’s just too depressing. She told me she sent out more than 300 resumes and got only a handful of interviews. She is approaching 50.

“Older workers are finding themselves shut out of the I.T. market,” she told me.

Must be ageism. Except:

I got some insight from a fellow I visited this week. He, too, is out of work, but he is still looking. He graduated from college about 20 years ago. Early on, the job market was terrific. Everybody needed computer people. A few years ago, though, there was a seismic shift in the job market. Everybody still needed information technology, but instead of hiring the I.T. workers as permanent employees, businesses hired them as contract employees. They were hired for specific projects. Remember the Y2K panic? Those were good days for computer people. Still, the shift to contract work was ominous for two reasons.

First, you couldn’t settle in with a company. You had to be constantly rehired, and each time you had to be rehired, you were competing with younger people, competitors who were not only willing to work for less but whose knowledge was more current.

For instance, the fellow I visited this week told me the computer language of his day was COBOL. Apparently, that is as out of date as Sanskrit. Oh sure, he has gone to night school and tried to learn the hot new languages like Java and JavaScript, but companies want people with work experience in the new skills – exceptions made for recent grads – and how can you get experience if you can’t get hired?

Not a lot of work out there for blacksmiths these days, either, but undoubtedly that’s an upcoming Bill McClellan column.

The second problem with contract work is outsourcing. So many computer jobs go to India these days. Recently, we were having a problem with a computer at home, and my wife called for help. She spoke with a young man in New Delhi.

I mentioned outsourcing to the fellow I visited, and he said it isn’t just outsourcing. American companies bring Indian workers to this country, he said.

This was clearly a difficult subject for him. He’s an educated man, and he did not want to appear xenophobic. I don’t blame the Indians for taking advantage of opportunity, he said. But still, it’s difficult to know that our jobs are going to foreigners, and we can’t find work, he said. All the big companies are doing it, he said.

Those violins crescendo.

The fellow I visited has worked for a number of the big companies here – Angelica, Anheuser-Busch, BJC – and he’s had a pretty good run of it. In his last job, which lasted five years, he made $70,000 a year, and he got benefits, too, because he works through a consulting firm, kind of a high-end Manpower place. But now he’s out of work. He’s got house payments and a child in high school. He doesn’t know what he’s going to do.

Come on, McClellan, you’re not spinning any fresh cobwebs here. You know, if you’re going to try to make it through a career in the IT industry, you’re going to have to keep your skills up to date, mostly on your own, as you zig-zag through a number of positions. Contract work does suck, but within those contracts, you have to take whatever opportunity you have to expand your skill set on your own. Or just don’t do contract work for a consulting company.

If you’re a good worker, smart and skilled, you should have a network of people who’ll keep you up on job opportunities and shouldn’t have trouble finding work. Unfortunately, whenever I read these people, I see a parade of Dilbertian Wallies, looking for jobs where they can punch the clock and collect exhorbitant paychecks for forty years and then retire with a pension, or at least a healthy 401K, and that’s just not going to happen any more.

You’ve got to fend for yourself, and keep yourself fresh. Hop jobs, don’t incur too much debt, and don’t plan on your income remaining the same or growing perpetually. Start your own company if you have to. COBOL Commandoes. You’d certainly have that niche market covered.

Or you could become a newspaper columnist for the Post-Dispatch. Apparently, there you can stagnate and keep getting paid for it.

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The Chosen Language

Slashdot links to this piece: Top Reasons Why People Think Java Un-Cool – Debunked.

Oddly enough, those ten reasons tend to include things like “Java is so easy to use” and “Java is mainstream” and “Java’s not geeky enough.” Mmm-hmmm.

Funny how the reasons that Java has been considered uncool are also its marketing strengths. Speaking as a QA person and a developer who’s worked in several Java shops, I’d posit its uncoolness on its non-robust interface APIs which lead to clunky, good-for-1984 user interfaces which, oddly enough, did not play nicely with the dominant operating system. If you’re a Java geek, working from a Linux command line, any window (or frame or panel) looks usable, but a functionary sitting at a desktop trying to do his or her job as easily and as quickly as possible, without handy stack traces, would probably disagree.

What’s my point? Java’s okay for middleware, but its interfaces have not been cool and as far as I have seen haven’t yet gotten cool.

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My Time is Coming

All six of you daily readers knew it before I did, but this blog will take me to success. Why, just today I received this recognition in my Hotmail Junk E-Mail folder:

Dear Webmaster,

  I am writing to you because I am exchanging links with some of the best
business related websites on the web, and I want to exchange reciprocal
links between your site http://stlbrianj.blogspot.com/ and my site.
http://www.[obscenity deleted].com
is a leader in its industry. We
have thousands of people visit our website each day looking for franchising and
small business information in their desired category. This will provide
a valuable resource for each of our readers and will be instrumental in
building traffic for both of our sites. I look forward to hearing from you soon
so that we can both
begin to enjoy the benefits of the exchange.

 Sincerely,

Angela Tidwell

PS- If you are interested in Pursuing a Link Exchange with our site Please feel
free to use the information below.Also please send me your information as well
as the exact location of my link and I will have your link placed and confirmed
within 48 Hours. If you’re not interested and wish to not be contacted again
please just let me know and I will promptly remove you from my contacts.
TITLE:Franchise
URL:http://www.[obscenity deleted].com
DESCRIPTION:[obscenity deleted] has one of the best franchise directories
and most comprehensive franchise listings in the business.

If I only roll over and play stupid, I could be a meaningless classified ad in the back of an online version of a free-pickup magazine destined to fold after a single ill-conceived issue. Man, I am lucky to have this opportunity!

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Sure, Blame QA

Somewhere, some project manager is undoubtedly chewing out his or her QA staff for letting this one get through:

A computer glitch grounded American Airlines and US Airways flights from coast to coast Sunday morning, causing delays that were expected to last all day.

American had its planes back up after two hours, while US Airways flights were grounded for about three.

Federal Aviation Administration spokeswoman Diane Spitaliere said the FAA was alerted to the problem, and both carriers asked the FAA’s air traffic controllers to help communicate with planes to keep them on the ground until the problems were fixed.

US Airways spokeswoman Amy Kudwa said the airline’s flight-operation database malfunctioned, due to “an internal technology problem.” A similar problem affected American’s flight plan system, grounding about 150 flights, spokesman John Hotard said.

But hey, I bet EDS delivered the system on time, on budget, or neither, by trimming some quality assurance somewhere.

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I Want That Job

The BBC reports:

Five memory cards for digital cameras were subjected to a range of tests.

The formats were CompactFlash, Secure Digital, xD, Memory Stick and Smartmedia.

They were dipped into cola, put through a washing machine, dunked in coffee, trampled by a skateboard, run over by a child’s toy car and given to a six-year-old boy to destroy.

That beats software QA any day.

(Link seen on Instapundit.)

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