Sure, Blame QA

Somewhere, some project manager is undoubtedly chewing out his or her QA staff for letting this one get through:

A computer glitch grounded American Airlines and US Airways flights from coast to coast Sunday morning, causing delays that were expected to last all day.

American had its planes back up after two hours, while US Airways flights were grounded for about three.

Federal Aviation Administration spokeswoman Diane Spitaliere said the FAA was alerted to the problem, and both carriers asked the FAA’s air traffic controllers to help communicate with planes to keep them on the ground until the problems were fixed.

US Airways spokeswoman Amy Kudwa said the airline’s flight-operation database malfunctioned, due to “an internal technology problem.” A similar problem affected American’s flight plan system, grounding about 150 flights, spokesman John Hotard said.

But hey, I bet EDS delivered the system on time, on budget, or neither, by trimming some quality assurance somewhere.

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